Celebrating top scores!
We’re thrilled to announce our fostering website scored top results – 5 out of 5 possible points – for this quarter’s mystery shop.
Mystery shopping is a tool used by businesses, companies and organisations across all industries, to measure customer experience, service quality and delivery.
Our latest review was carried out by Buckinghamshire County Council. Our website was found to be easy to navigate, with key information readily available. Different types of fostering were explained with a succinct summary and upcoming events were simple to find.
The reviewer commended our branding and style too: ‘I think the use of different colours and fonts increase the brand recognition, as well as highlighting the important elements of the website.’